| HCD.1 | HCD.2 | HCD.3 | HCD.4 | HCD.5 | HCD.6 | HCD.7 |
| Ensure HCD content in systems strategy | Plan and manage the HCD process |
Specify stakeholder and organisational requirements | Understand and specify the context of use |
Produce design solutions | Evaluate designs against requirements | Introduce and operate the system |
|
represent stakeholders collect market intelligence define and plan system strategy collect market feedback analyse user trends |
consult stakeholders plan user involvement select human-centred methods ensure a human-centred approach plan HCD activities manage HC activities champion HC approach support HCD |
clarify system goals analyse stakeholders assess H&S risk define system generate requirements set quality in use objectives |
identify user’s tasks identify user attributes identify organisational environment identify technical environment identify physical environment |
allocate functions produce task mode explore system design develop design solutions specify system and use develop prototypes develop user training develop user support |
specify context of evaluation evaluate for requirements evaluate to improve design evaluate against system requirements evaluate against required practice evaluate in use |
manage change determine impact customisation and local design deliver user training support users conformance to ergonomic legislation |