Contact Name:

Contact e-mail address:

Reference name for project (please do not use the real name, so that the form can remain unclassified)

Reason for assessment (using this form)

HS.3.1 - Context of Use

Purpose : To establish, clarify and communicate the characteristics of:

  • The users and their tasks
  • The technical environment
  • The organisational environment
  • The physical environment

in which the product system will operate.

As a consequence:

    1. The characteristics of the intended users and their tasks, including user interaction with other users and other systems, are documented.

    2. The real operational environment of the system is described, including the factors that affect the performance of users.

    3. The operability implications for the system arising from the context of use are identified.

A user is any individual interacting with the system. Examples of users and stakeholders are included in this figure.

1 Members of the public are always stakeholders and may be users.

For each of the activities below please select one of the following options:

No No - this doesn't happen

Partially This happens occasionally but there is no consistency

Largely Yes this usually happens

Fully This is recognised as the way we do business

Activity

N

P

L

F

1. The characteristics of the users are described.

2. The tasks that users perform to achieve their goals are described.

3.The task analysis includes consideration of parallel tasks, conflicting goals.

4. Non-system equipment with which the users will directly interact is described.

5. The requirements for common features with other equipments are identified.

6. The organisational environment (including reporting structures) and the way that this shapes the role of the product system is described.

7. A context description for both the product system and the worksystem is produced.

8. The location, workplace equipment and ambient conditions are described.

9. The operability implications of the physical environment are described.

10. Each project stakeholder (for example, system developers, system owners and user organisations, designer, evaluator, owner) has access to enough information about the context of use to develop the design.

 

Questions about the questionnaire: Yes No Comments
Were the questions relevant?
Were the questions easy to understand?

ŠLR 2001